Raad AlShaikh Hasan
Raad AlShaikh Hasan

Raad AlShaikh Hasan

Madison, WI

Hi, I'm Raad. This page is a bit of my story so far: where I study, what I've done, and some things I've worked on. Glad you're here.

Work

Experience

IT Support Assistant (Institute on Aging) · UW School of Medicine and Public Health

Madison, WI · February 2026 – Present

  • ·Support researchers and staff at the UW–Madison Institute on Aging (SMPH) by triaging and troubleshooting Windows/macOS issues across computers and peripherals, and documenting resolutions.
  • ·Contribute to ongoing website accessibility and UX improvements using web best practices (semantic HTML, alt text, metadata) and performance-minded updates.
  • ·Collaborate with the team to keep day-to-day systems and workflows running smoothly.

Web Developer · Dental Aid & Relief Association

Portland, OR · April 2025 – November 2025

  • ·Designed and developed organizational website pages to improve UX and online presence.
  • ·Optimized assets and code, reducing load time by 25% and increasing Lighthouse performance score from 75 to 90.
  • ·Implemented accessibility and SEO improvements, increasing organic traffic by 15%.
  • ·Built reusable UI components, reducing new page build time by 30% across 12+ pages.

Client Support Technician Intern · The Stevie Awards

Amman, Jordan · December 2023 – February 2024

  • ·Resolved 200+ client support tickets with 95%+ SLA compliance and 70–80% first-contact resolution.
  • ·Troubleshot login, access, configuration, and submission issues for 30–50 active client accounts.
  • ·Reduced first-response time to under 4 hours through effective triage and escalation.

Business Consultant · NASA International Space Apps Challenge

Amman, Jordan · October 2023 · 1 mo

  • ·Mentored teams through the global hackathon, advising on project scope, pitch structure, and technical feasibility.
  • ·Provided business and product guidance to help participants refine solutions and present to judges.

Software Intern · Autographics

Amman, Jordan · May 2023 – July 2023

  • ·Developed and tested Python features using object-oriented programming to support internal workflows.
  • ·Built and executed automated and manual test cases, improving reliability across frequent deployments.
  • ·Debugged issues by analyzing logs, reproducing bugs in virtual machines, and validating fixes.

Cyber Security Intern · Eastnets

Amman, Jordan · August 2022 – September 2022

  • ·Assisted with Windows endpoint security checks, vulnerability scans, and access reviews.
  • ·Documented findings and troubleshooting steps to standardize repeated security tasks.

Build

Projects

SmartTransit

Reliability-First Transit Planner

Feb 2026 · MadData25

Built at #MadData25, SmartTransit is a reliability-focused bus planner for UW–Madison's Route 80. Getting to class shouldn't feel unpredictable. Instead of just showing arrival times, SmartTransit helps students answer: When should I leave? Should I walk or take the bus? How crowded will it be? Is the bus actually coming?

  • Leave-By Recommendation — uses schedule + location, live ETAs, crowd risk, ghost bus risk
  • Walk vs Bus comparison for the full route
  • Live map + nearest stop with Madison Metro BusTime API
  • Schedule integration — add classes/events, dashboard stays synced
Live siteDevpost
Next.jsReact.jsTypeScriptTailwind CSSLeafletPythonFastAPIGTFSBusTime API

GoodNeighbor

Charity Directory

Nov 2025 · Founder

GoodNeighbor is a charity directory built to make donating simpler, safer, and more transparent. When people want to help, the hardest part shouldn't be figuring out where to donate or worrying whether a link is legitimate. This site lets you discover charities by cause and location, read a clear description, and donate directly on the charity's official website.

  • Filter charities by category + country
  • Open the charity's official donation page (we don't process donations)
  • Provide descriptions and key details so people can make informed choices

What it's not: GoodNeighbor never takes a cut and doesn't handle payments — it's strictly a directory that links you to the right place.

Live site
Next.jsReact.jsTypeScriptWeb Development

Campus Navigator

Graph Algorithms Web Application

Jun 2025 – Jul 2025 · University of Wisconsin-Madison

Full-stack Java web application that computes shortest paths and furthest destinations between campus locations using real map data. Implemented Dijkstra's shortest-path algorithm on a directed weighted graph with custom hashtable-based graph storage, backend APIs for pathfinding, and an HTTP server for dynamic HTML.

  • Dijkstra's shortest-path algorithm on a directed weighted graph
  • Custom hashtable-based graph storage
  • Backend APIs for pathfinding and distance queries
  • Parsed real campus map dataset (DOT format): 160+ nodes, 800+ edges
  • End-to-end integration testing with JUnit
Watch demo
JavaData Structures & AlgorithmsGraph TheoryJUnit

Background

Education

B.S. Computer Science, B.S. Data Science

University of Wisconsin–Madison · Minor: Mathematics · May 2028

3.6 GPA · Dean's List: Fall 2025–2026

High School Diploma

Jubilee Institute · Amman, Jordan · June 2024

Tools

Skills

Programming

Python, Java, C++, R

Web

React, Next.js, TypeScript, Tailwind CSS, HTML, CSS

Technical

Data Structures, Algorithms, OOP, APIs, CLI, Virtual Machines

Professional

Technical Support, Troubleshooting, Documentation